Pantai Premier Pathology Pte. Ltd.
was incorporated in July 1997 as an independent provider
of medical laboratory services that has added capacity
to cater for specialized and critical medical diagnosis
that are generally required within hospital environment.
Pantai's overriding mission is to continually improve
services to meet current and future healthcare needs.
It is dedicated to provide round the clock service at
their in-house hospital laboratories 24 hours a day,
365 days a year.
In April 2005, Pantai Premier decided to capitalize
on TrakCare LAB for their laboratory needs. Medical
Lab Technologists were facing problems in their day
to day functionalities as documents could not be printed
or faxed in the appropriate format. This therefore increased
time spent on generating the desired report. The transition
from the DOS operating system to TrakCare LAB initialized
many firsts in Pantai Premier's laboratory workload.
With TrakCare LAB, staff have easy-to-use system familiar
to anyone who can use Windows on a PC. Staff have the
choice of using the mouse, the keyboard, or both, therefore
enabling the retrieval of information using familiar
office productivity tools that support the industry-standard
Full text editing in all screen displays, allows staff
total flexibility. Help text on all data entry screens
and fields provides staffs with clear, concise instructions
relating to that field. The find function on all coded
data prompts, allows staffs to access predefined codes
eliminating the need to commit an extensive list to
memory or having a cumbersome hard copy at hand.
TrakCare LAB runs faster on the same platform than other
systems. This translates into a lower hardware investment
for Pantai Premier.
As TrakCare LAB is an open systems product that is able
to sit on a diverse choice of platform, from a PC to
a mainframe and on a range of operating systems including
Windows 98, NT, and UNIX, it inherently brings benefits
in the choice of leading edge hardware. TrakCare LAB
software has been designed to exploit client/server
technology therefore staff can have TrakCare LAB run
on PC's or large UNIX boxes.
This system has a full range of application modules
that allows staff to begin with a modest implementation
through to full-scale as automated as required. With
Pantai Premier's current database size of 4GB and still
growing, TrakCare LAB has managed to convey data and
information to ODBC-compliant products for export of
information and transfer of reports. The automatic faxing
of results, the ability to access the system remotely,
accessing lab result inquiries via the Internet, and
the scanning of source documents has greatly reduced
the discrepancies that was present before.
TrakCare Lab has enhanced the quality of work at Pantai
Premier by generating weekly and monthly invoices, customizing
all billing to Malaysian standard and also customizing
doctor reports as required.