Intan Medical Centre (GIMC), Kuala Lumpur comprises
a 330-bed tertiary care hospital and a separate Medical
Office Building (MOB), accommodating consultants of
various specialties and sub-specialties for outpatient
The MOB comprises 110 specialists consulting suites,
a 180-seat auditorium on the top floor with a retail
pharmacy, a bank and a café on the ground floor.
Specialists practicing in the MOB are independent practitioners.
GIMC began implementing TrakCare LAB in January 2002.
Since then, TrakCare Lab has met all the operational
needs of GIMC's modern pathology laboratory. TrakCare
Lab has specifically streamlined the diverse activities
of laboratories in the areas of Haematology, Blood Bank
Clinical Biochemistry, Microbiology, Histology/Cytology,
Specimen and Request registration, Accounts Receivable,
Phlebotomy,Immunology/Serology and other departments.
To date, TrakCare Lab has provided
a comprehensive solution for the data management needs
of GIMC laboratory such as:
Customised patient entry screens per department
or laboratory user site
Automatic faxing of results including details of
patient history and medical condition,
to referring doctors
Performed report scheduling
Customized confidential printing of reports with
Provided remote system access
Integration of pictures with abundant space for
comments on Microsoft Word
Export information to other systems
Specimen pre-registration and online device load
lists, facilitating rapid turnaround
Unlimited capacity for clinical history details
Medical Lab Technologists at GIMC
are assured of complete confidentiality of test results
and the care providers viewing. TrakCare LAB has catered
to the requirements of GIMC's security feature by engaging
additional passwords and disallowing numbers of previous
passwords to its system.
TrakCare LAB is also able to interface
with over 100 of the most common and latest analyzer
interface available, offering uni-and bi-directional
capabilities with barcode reader functionality and direct
TCP/IP interface connections via dedicated instrument
terminal servers, utilizing the ASTM or supplier/analyzer-specific
protocols. With this module, GIMC has reduced time spent
in manual data entry. With the barcode reading functionality,
faster and more accurate labels are guaranteed.
GIMC TrakCare LAB users are happy
with the lab system. They have made good use of the
system and are looking forward to utilize the new functionalities
developed in TrakCare LAB. With the current modules
such as Worksheets, Interfaces, Quality Control, Results,
Reports, Web Results Viewer, Specimen Storage and Image
Scanning modules, GIMC is increased efficiency of the
lab department by leaps and bounds. The Reports module,
has enabled the Staff to access complex reports which
are fully ODBC compliant, allowing them to connect to
TrakCare LAB has also assisted staff
to organize their reports efficiently and make customizable
changes to their reports easily. Various doctor reports
are customizable according to each doctor preferences.
Using the Worksheet module, GIMC has
incorporated multiple tests with defined turnaround
times. A dedicated worksheet module allows staff to
enter results on a screen that mirrors the layout of
the printed worksheet, significantly improving the time
of result entry for manual assays when interfacing is
With the specimen storage module,
staff will never again look under the wrong label or
search for specimens at various locations in the hospital,
buildings, refrigerators, and individual storage containers.
Configuration of storage locations can be done entirely
by users to ensure accurate identification and retrieval
of stored samples for further testing.
In short GIMC is a satisfied
user of TrakCare LAB.