Coordination Unit, ICU in short, under the authority
of the Prime Minister's Department, is entrusted
with assisting the Prime Minister coordinating,
monitoring, and evaluating policies and development
projects. One of the main functions of ICU is
to coordinate and monitor policies and implementation
strategies and effectives of the Societies Restructuring,
Bumiputera Participation, projects at the state
E-Kasih is the Centralise Nasional Poverty Data
bank used by relevant agencies to provide aids
to the poor. The main objective of the E-Kasih
project is to achieve the target of zero hardcore
poverty in 2010. Whilst, Bestari system is the
operational system which captures the Bumiputera
Companies in Malaysia.
Faced & Requirement
ICU wanted to deliver an improvement plan for
public services aimed at reaching strategic targets
by the end of 2010. The key to deliver of the
transformation strategy is an automated performance
management system. Every month, they need to submit
their progress reports to the Prime Minister's
Office, which uses automated tools to measure
their performance based on more than hundreds
key per performance indicators.
ICU had problem in integrating their data from
different formats into a central repository for
Business Intelligence(B.I) and Business Performance
Lack of Efficiency was the major reason in acquiring
the system. Much time was consuming on amending
the custom program by ICU when there was changes
in the KPI criteria, displaying KPIs in hundreds
of map, and preparing hundreds of reports manually.
The E-Kasih System which are in MS Access and
Flat File Database from different states in the
country whilst the Bestari System is Flat File
Database from different states, town and city
We had adopted Transfer of Technology approach(TOT)
approach, a team of three experts from Speedminer
worked with the IT resource of ICU to implement
the project. The Speedminer is built upon a true
multi-dimensional OLAP engine, which eliminates
the need of building cumbersome Cube and FACT
tables, hence it simplified the implementation.
It took only about three months to complete the
whole project and went live on Jan 2009 include
training and more than hundreds of KPI which linked
to maps had been completed. Now, the IT resources
in ICU are independent to use the tool to design
analysis at ease at their desire.
As a whole, the solution has automated the entire
process of collection performance data from entities,
analysing it, and generating reports.
The Ministry and government authorities can update
their strategic and operational plans with its
KPIs in their E-kasih System and Bestari System.
The system also generates periodic reports, which
analysts can send to all concerned at the click
of a mouse.
The E-Kasih database is used
to ensure fair distribution of assistance and
to avoid overlapping of aid programmes. The system
will have particulars of all categories of the
poor so that the exact number of the poor throughout
Malaysia can be known. For example, Speedminer
system analyzes the poverty rate; There are two
categories of poverty which the Ministry monitors
named poor and hardcore poor(extremely/very poor).
For each of these poverty categories, there are
targets needed to be achieved especially the hardcore
poverty in 2010. The Government will provide opportunities
for skills training and income generating programmes
to overcome hardcore poverty. Speedminer helps
to track the progress of their KPIs in line with
the set targets. Now, in one glance, the Ministry
is able to view the status of the poverty of the
whole nation in KPI, Speedometer and map view(3
Federal states: Putrajaya, Kuala Lumpur ad Labuan
and 13 states) in Speedminer's easy-to-use interactive
visual dashboards for monitoring, decision making
and strategic planning purpose.
Speed GIS in Speedminer is able to generate maps
displaying KPI and allows drill down from state
to districts. By a click, the detailed listing
of the area focused will be shown in real time.
Speedminer for ICU leverages fully interactive
drill down functionality to explore Bumiputera
companies information(states, town and city council
i.e. DBKL and MBPJ) not just static reports that
traditional BI offerings are limited to provide.
The result is fast business answers in the hands